Logistics Delivery and After-sales Service Guarantee

We have always adhered to the concepts of professionalism and efficiency, and arecommitted to creating a fast andhigh-quality logistics delivery experience for our customers.

I. Shipping and Logistics Tracking

• Order Processing Timeliness: Under normal circumstances, wewill arrange the shipment of your orderwithin 3 to 5 working days after receiving it, ensuring that your goods canstart their journey promptly.
• Tracking Number and Carrier Information: After the order isshipped, we will promptly provide youwith the logistics tracking number along with the carrier's name, enabling youto keep track of the package's statusthroughout the delivery process.
• Common Logistics Partners: We mainly cooperate with renownedlogistics companies such as FedEx, DHL,EMS, and UPS. Generally, the goods will be delivered within 3 to 7 working daysafter shipment.
• Explanation of Special Circumstances: In case of force majeurefactors such as holidays or naturaldisasters (such as earthquakes, hurricanes, etc.), there may be a certain delayin the delivery time. We kindly askfor your prior understanding.
• Reminder of Information Accuracy: To ensure that the goods aredelivered accurately, pleasecarefully check the shipping address and other relevant shipping information toensure its authenticity, accuracy,and completeness.
• Logistics Tracking Method: You can obtain the logisticstracking number and carrier informationfrom the order shipment confirmation email, and then go to the official websiteof the carrier to track your order.

II. Return, Exchange and Refund Policy

• Warranty Period: We provide a 15-day quality guarantee for theparts you receive. Please check theproducts carefully upon receipt to ensure they are in good condition.
• Return Process: If you need to return the products, pleasecontact us via email first. Afterconfirming your return request, we will provide you with the return address.
• Shipping Fee Liability: Unless the products have quality issuesor are damaged duringtransportation, the shipping fees for returns will be borne by the buyer.
• Refund Processing: After receiving your returned products andchecking them without any problems,we will process the refund for you as soon as possible. The refund will bereturned to your payment account within afew working days.